Refund Policy

Last updated: June 16, 2026

7-Day Money-Back Guarantee

At PLAY OMG, we trust our customers. If you're not satisfied, request a full refund within 7 days—no questions asked.

Refund Eligibility

Subscription not working as expected
Incorrect subscription details received
Technical issues that we cannot resolve
Change of mind within the 7-day period

Non-Refundable

Subscriptions used for more than 7 days
Accounts shared with multiple users/devices
Violations of our Terms of Service

Processing Time

24 Hours

Review

3-5 Days

Processing

1-3 Days

Bank Credit

How to Request a Refund?

Simply message us on WhatsApp with your Order ID and purchase date.

REQUEST VIA WHATSAPP

Support available 24/7 | Average response: 2-4 hours

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